Fibreglass Swimming Pools Testimonials

Please see some of our testimonials for fibreglass swimming pools installations in Melbourne.

Fibreglass swimming pool testimonial from Brad and Amanda

Brad and Amanda

Thank you all at Cool Pools for an enjoyable experience we had having chosen you guys to supply and install our pool after being highly recommended from a friend of ours who also was delighted with your service, product & price. We are happy to recommend your company to anyone that is thinking of having a pool installed based on the following reasons.

After getting quotes off 3 of the bigger well known companys and getting to know pools & the installation process the time came to talk with Monique from Cool Pools, it became obvious that Monique had a great knowledge of the whole process and explained things thoroughly and clearly without the "Hard Sell" tactics. Our dealings were at a time that suited us in our own home, which made us feel relaxed with our decision making. Cool Pools is run by a husband & wife team and dosen't have the overheads involved of running a display centre and paying staff to on deck 7 days a week, not to mention the maintainence & rent etc this would incorporate. While the quote was surprisingly cheaper I believe we got second to none service due to the fact that Cool Pools rely's heavily on a good reputation and word off mouth recommendations, while small in comparrison to the others they are definitely not fly by nighters trying to make a "quick buck ". DAY 1: Once we committed a date was set and we were advised Jeremy would be onsite 7am to kick off proceedings. This was the case and by the time Jeremy had marked out and sprayed an outline of the pool onto our lawn for the excavators to dig out the first truck load dirt was out by 8am!!! The co-ordination between excavator and tippers remained all day only to see the last load of dirt go out around 4pm. DAY2: Once again Jeremy & right hand man Phil were onsite at 7am preparing the base for the mould to be dropped in later in the day. Around lunchtime truck & pool arrive, pool is put in place back filled and starting to get filled with water that afternoon. DAY3. Pool full around lunchtime chemicals added, finishing touches done. Kids home from school at 4pm and straight into pool our life had just changed for the better! A week or so later "Fabulous Phil" returned to do the official handover and give me a practical rundown on how to clean the pool and use all the relevant pumps, filters etc.

While we had the benefit of a vacant block behind us making access easy all concerned were conscious of our gardens & our established plants and lawns ensuring the impact on our back yard was minimised. The whole experience was a pleasure and done with a minimum of fuss in such a short time, I enjoyed the interaction with your team and would be only to happy to recommend your services.

In closing the difference a pool has made to our family in such a short time has been amazing, it brings everyone together young and old.

Fibreglass swimming pool testimonial from Ray and Jill

Ray and Jill

Well Monique and Jeremy, believe it or not it's been 8 years since you installed our pool and we can honestly say that we are as satisfied now as we were all those years ago.

The pool has been a fantastic addition, not only to our family's ongoing summer social life but also as an area to just view, relax and feel the serenity of the great outdoors.

Friends and visitors have remarked how well our pool blends in with our surrounding environment

All this made possible because our pool was originally installed with (your) quality workmanship and advice.

Lastly, l would like to say an official thank you for your ongoing support regarding any minor issue and just plain good advice given over a long period of time.

Fibreglass swimming pool testimonial from Michelle and Peter

Michelle and Peter

Hi Monique and Jeremy

We are just emailing to say how happy we are with our pool and to thank you for your service and professionalism along the way. We had looked at many companies to go with and had a few quotes from others and this process was both disappointing and confusing to say the least.

We had not heard of cool pools before and you came recommended from a work colleague initially. Our initial quote with you Monique was both pleasant, easy to understand and you were very helpful in drawing out the pool on the back yard lawn. We liked how you clearly told us what was included and what wasn't which was a pleasant surprise for us. Once signing on we appreciated your communication with us to organise a dig day and have the pool installed by Jeremy and the team(have to say Phil was lovely and a hard worker)handover went smoothly also All the trades people you sent did a great job on time and were not overpriced and we love the paving done by "new vision"

We can't wait to use our pool and would and have recommended you to family and friends

In closing, it's a big investment in putting in a pool and we are happy your company did the job as it was done well with suitable costings and excellent communication skills afforded to us during this process.

Kind regards

Michelle & Peter.

Fibreglass swimming pool testimonial from Jad, Tom, Michael and Andrew

Jad, Tom, Michael and Andrew

Just a letter of thanks to you both for the installation of our pool. Our project was not straight forward and there were many obstacles to deal with. Firstly fitting the pool where we wonted it and then having no access to our back yard for the machinery. Because of your "can do" approach what seemed impossible and too difficult for others you came back to us with a solution. The solution to crane in and out the machinery and soil, what a drama we thought it would be. The night before Jeremy and your team of tradies started work we were wondering if we may have made a mistake in going forward. It really was a huge job. On the first day of work when all the workers came on time 6.30am, some ever 45min before schedule and with Jeremy's professional approach we thought maybe we didn't make a mistake. The boys worked from 6.30am till 9.00pm with only a 10 min break for lunch and the same for dinner, trying to complete the dig in one day. That was an amazing show of dedication and commitment to us the customer in going above and beyond so that we didn't have to go into another day of hiring the crane. When the boys came back the second day and showed the same work ethic we knew then that we chose the right company.

Once the pool was in, then came Clint and his team to pour the concrete, with this we wanted Clint to concrete an extensive area for us. Again we were not disappointed, their prompt arrival and wonderful workmanship never stopping till all the concrete was laid. We couldn't be happier.

After 15 days from start to finish our boys were able to have their first swim. Our pool area looks great and we are looking forward to another summer of entertaining family and friends around the pool.

Looking back because you Monique had all the organising under control and Jeremy's calm approach to any issue was reassuring, it almost went too easy. I completely felt at ease to leave Jeremy and his team to work and not feel apprehensive one bit.

So a massive big thankyou to you both Monique and Jeremy

  • To Clint and his team
  • To the Crane operators
  • To the Plumbers
  • To David the Electrician and anyone else we forgot to mention that was part of the project.

We wouldn't hesitate to recommend you all to anyone who wants a hassle free pool and landscaping installation

Again Many thanks to you all for everything

Fibreglass swimming pool testimonial from David and Helen Farrugia

David & Helen Farrugia

I feel it necessary to write to you in regards to our fibreglass pool which was installed 5 years ago. Testimonials I have read on your site talk about how satisfied your clients are with their new pool installation.

To all current and future clients, after five years of our pool being installed, it has provided much satisfaction to our family and friends and certainly increased the value of our home. Our yard is like a private oasis, much like you would see in a resort.

Cool Pools design a pool to suit your needs and budget, however, no compromise is put on the equipment they use to maintain your pool for years to come. This is the foundation Monique and Jeremy set from the first initial visit and five years later, the client relationship is as strong as the day we signed up.

We have recommended Cool Pools to people interested in having a pool installed and we shall continue to do so.

Thankyou for your ongoing and continuing service. A credit to you both.

Fibreglass swimming pool testimonial from Ray and Jill Calleja

Ray & Jill CALLEJA

We are just writing to let you both know how delighted we are with our newly installed Conquest 10.5 metre swimming pool.

Our initial stages of searching for a pool we were very apprehensive and nervous, however from the moment we introduced ourselves to you (at the expo) we have been very impressed by the "personal" touch that Cool Pools had to offer in regards to all of our enquiry's needs, irrespective of how trivial they might have seemed.

Your honest factual and realistic approach to all aspects of the pool purchase and installation and relevant costings meant thatwe could account for all other items (fences, landscaping etc etc) without blowing the $$budget$$.

Monique, whilst you are the face of the company who delivered the above mentioned attributes you are beautifully complimented by Jeremy your pool installer who has demonstrated to us his professionalism and skill in not only getting the job done, but at the same time making as little disturbance to property and our lifestyle as possible.

Guys thanks again,

Yours Truly

RAY CALLEJA and JILL CALLEJA

Fibreglass swimming pool testimonial from Michelle and Michael Byrnes

Michelle & Michael Byrnes

We write to let you know how pleased we are with the installation of our new swimming pool. From the very first phone call to Monique right through to the completion of the swimming pool by jeremy, we received excellent service and support. We appreciated the help we were given with all aspects of the swimming pool from style selection, colours, pool cleaning options, heatingg and ongoing maintenance. All the pump and heating equipment were fully explained to us by Jeremy. Installation went smoothly and the entire job was finished in around a week.

The swimming pool looks fantastic and the kids are really looking forward to this summer. We would definately recommend Cool Pools for anyone considering a pool.

Fibreglass swimming pool testimonial from Peter Hughes

Peter Hughes

I am writing to thank thank you and jeremy officially and let you know how delighted we are with our new swimming pool. It's deep!! which was our number one priority and it's big, but not too big. We love the colour! It literally sparkles in the sun!...And Livi and her friends have well and truly christened it!! Peter has actually been the surprise though and has been "in" more than any of us.

As you know I was quite nervous about the installation but jeremy's calm confidence was very reassuring and indeed justified. Nothing seems to phase him - even when we had a 10 metre pool dangling over our house

I think what I have realised since embarking on this journey and the installation of the pool is just howmuch goes on behind the scenes to ensure that everything goes smoothly, and we are very grateful for all that hard work and up front honesty. We have all heard such horror stories about "pools" gone wrong and despite the delay witho our mould, your efforts to keep us informed and offers to refund our deposit confirmed our belief that we had picked the right people to "do" our pool. In retrospect we really didn't have to worry about anything except where to put it.

I also want to thank you, Monique, for your continued support and help since the pools been in. Things just crop up and because it's all a bit mind boggling at first, it is very reassuring to know that you and jeremy are just a phone call away and always ready to help.

So once again a big hug and thank you for EVERYTHING.

PS, We'll invite you over for a photoshoot when the landscaping is finished. The back yard is going to look awesome. from style selection, colours, pool cleaning options, heatingg and ongoing maintenance. All the pump and heating equipment were fully explained to us by Jeremy. Installation went smoothly and the entire job was finished in around a week.

The swimming pool looks fantastic and the kids are really looking forward to this summer. We would definately recommend Cool Pools for anyone considering a pool.

Fibreglass swimming pool testimonial from Margaret and Joe Lautier

Margaret and Joe Lautier

We finally achieved our long awaited dream of a new swimming pool. Thank you Monique and Jeremy for your tireless efforts in helping us do this so smoothly.

After doing our own research into pools, and dealing with other pool companies, we came to the conlusion that Cool Pools of Melbourne were definately focussed on customer service and that to us was very important.

Monique, your professionalism, honesty and knowledge of the products was outstanding, and this allowed us to make decisions a lot easier.

Jeremy, you were totally focused throughout the entire project, in having our pool finished perfectly - and it is

We found your company very reliable and professional in every aspect, which enabled the project to run so smooth.

We will highly recommend Cool Pools of Melbourne to friends and others. We all can't wait for the warmer weather to arrive so we can enjoy our dream

Monique and Jeremy, it has been an absolute pleasure dealing with you both, and we wish you much success in your future years as Cool Pools of Melbourne.

Fibreglass swimming pool testimonial from Carol and Craig Lawes

Carol and Craig Lawes

My husband and I had contemplated having a swimming pool for many years, especially having three young girls who love to swim, but always put it off because of seeing first hand the problems two close friend had with having their pools installed and the many other horror stories we had heard from others.

When we decided to "bite the bullet" and go ahead with getting a pool the search was on to find the right pool for us. After meeting with many re[resentatives from fifferent large pool companies, we met fter doing our own research into pools, and dealing with other pool companies, we came to the conlusion that Cool Pools of Melbourne were definately focussed on customer service and that to us was very important.

Monique, your professionalism, honesty and knowledge of the products was outstanding, and this allowed us to make decisions a lot easier.

Jeremy, you were totally focused throughout the entire project, in having our pool finished perfectly - and it is

We found your company very reliable and professional in every aspect, which enabled the project to run so smooth.

We will highly recommend Cool Pools of Melbourne to friends and others. We all can't wait for the warmer weather to arrive so we can enjoy our dream

Monique and Jeremy, it has been an absolute pleasure dealing with you both, and we wish you much success in your future years as Cool Pools of Melbourne.